The most effective support medium is, by far, e-mail:
a Village Tronic engineer with direct development experience on
the product will reply to your support request. In your email or
when calling us, please describe:
- Your system configuration;
- Details on the product you are having problem with;
- Problem details;
- Any additional test or information you have made that can
be useful to us to better assist you.
Before contacting our technical support, we encourage you to
check the FAQ for the answer
to common issues and to try the most
updated drivers. |
