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Tech Support Form

 

Please look in the FAQ area before submitting a tech support form.

Please provide as many details as possible in order to get the best possible support.

 

Product information
Kind of product: *
Product family:
Model: *
Software/Driver version:
For example: Version 2.6.1, Single head driver 1.2
Serial number:
Important to speed up support

 

 

 

Software configuration
Operating system version:
Operating system details:
For example: Windows Vista RC2, Mac OS X 10.3.9, Linux Fedora Core 4 kernel 2.6
Other relevant software:

For example: Powerpoint 2003, Adobe Photoshop CS2, FireFox 2.0

 

 

Hardware configuration

Computer manufacturer and model:

For example: Dell Inspiron 9150, Apple PowerBook G4 15"/1.2GHz
Other relevant hardware:

For example: Apple 23" Cinema display, 16GB memory, Gigabit Ethernet ExpressCard card

 

 

 

Issue description

*

Please provide as may details as possible about when and how the issue occurs, the first time you experienced it and ay other detail. You can use this area to include any additional information about your configuration or contacts.

Optional file(s):

Please attach a compressed (.zip, .rar, .gz or .zip) file containing the file or folder.
Useful files can be the VTBook Gauge Report, the System Profile or screenshots.

 

 

 

Contact information

Name:

*
e-mail: *
e-mail (confirm): *
Location: *
Telephone:

 

 

 

* Required fields
 
   

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