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VTBook Frequently Asked Questions (FAQ)

See also the Tech Support FAQ and the Tested Hardware page

 

General questions:

Performance Questions:

Windows/PC questions:

Mac questions:

Linux questions:

Sales questions:

 

 

General Questions:

Why do I need VTBook if my notebook already has a video output?
  • VTBook has 32 MB memory dedicated to one video output, this means it can offer higher and deeper (more colorful) resolution for your external display while still benefitting from hardware acceleration. See the resolution table for more details.
  • VTBook offers a full digital DVI display connector, as well as the traditional VGA connector.
  • VTBook natively supports a huge range of displays and resolutions and, on Mac OS, can dinamically recognize even more resolutions reading from the display.
  • VTBook supports special displays like Apple ADC displays or portrait (pivotable) LCD displays.
  • On older notebooks VTBook is faster than the internal video output.
  • With VTBook you can add one more external display to your notebook and, if your notebook already has a video output, reach the total of three displays.

 

Is VTBook the same for Mac and Windows?
  • Yes! The hardware is exactly the same
  • VTBook needs different software drivers for Mac OS and Windows. With every VTBook comes a CD with both Mac OS and Windows drivers. Look in the VTBook download page for the most recent software release.

 

Is a third monitor (2nd external) possible?
  • Yes VTBook is exactly doing this for latest generation notebook that already have a reasonable independent external video capability.
  • VTBook can offer a third display support for your notebook for special applications that require a lot of working area like video editing, control-systems, various banking needs etc.
  • When using two external displays you may even close your notebook and use only the big screens.
  • If your notebook doesn't already have an external video output, you still can use VTBook to drive a second display.

 

Can I work with my notebook closed?
  • Most notebooks, when closed, sense if an external display is attached through the built-in external video connector. If a display is found, the notebook is kept awake, otherwise it is put to sleep/hybernation. The presence of VTBook is not considered when looking for an external display.
  • So, if you want to use your notebook with the lid closed (using external keyboard and mouse of course), you must connect an external display also to the built-in video connector. The result is a two external display setup.

 

DVD/video fullscreen playback supported on the VTBook?
  • The video playback possiblitiy on the VTBook screen depends much on notebook model and software. On Apple notebooks the DVD player for example allows by design no DVD playback on any external monitor and on PC notebooks specific software may be needed.
  • VTBook can, however, display fullscreen video with the most common video players as the QuickTime player or the Windows Media Player.
  • On Mac OS VTBook does not provide video acceleration: fullscreen playback performance may be not acceptable.

 

What improvements will VTBook offer in the future?

We're actively working to make the VTBook an even better experience for every user. We're developing:

  • Faster acceleration, both for 2D (especially video playback) and 3D
  • Better OS support for all VTBook's features
  • Integration of even more video resolutions
  • Better custom controls for the user
  • Lower power consumption
  • More localizations for both software and documentation

 

 

 

Performance Questions:

Will I be able to play games faster?
  • VTBook was not designed with games in mind, but for the professional user in need for high resolution and color depth: VTBook goes to millions of colors at 1920x1200 as needed for the Apple 23" Cinema display.
  • Due to the PC card power and cooling limitations in a notebook, VTBook does not compete with 3D performances of ATI Radeon Mobility or nVidia chipsets that are included in latest notebooks.
  • If your notebook is not equipped with such a fast graphics engine, VTBook may still let you to improve the gaming experiences significantly on the external display.
  • VTBook uses a Trident XP2 chipset which is very optimised for heat and power consumption. The memory clock is run between 200 and 266 MHZ DDR. It is delivered with 3D drivers compatible with DirectX 8.1 and OpenGL. To operate on the external display, a game needs to be DirectX 8.1 compliant or the user has to run operating system Windows2000 or WindowsXP. The PC Card socket of the notebook must deliver at least 3.3 Watt of power in order to have the 3D features enabled. All Apple PowerBooks are fully compliant to this specification.

 

Will VTBook enhance my internal display?
  • No, VTBook will not change any specs of your internal video.
  • Neither resolution, color depth or speed of your internal notebook display will change!
  • Only the external display connected to the VTBook beneficts from it.

 

 

Windows/PC questions:

Which Windows versions are supported by VTBook ?
  • We support WindowsXP and Windows 2000 with both 2D and 3D acceleration.
  • Unfortunately we have no plans to develop Win98/98SE/Me drivers for VTBook. The main reason is that it would not be predictable if it would work in a specific system since the drivers of the onboard graphics chip must participate in supporting Multi Device Support (MDS) graphics architecture.
  • Because of the high incompatibility expected and the low demand, we have decided not to support any Windows OS older than Windows2000 and WindowsXP.

 

Is my notebook compatible with VTBook?
  • VTBook has been designed to be fully standard compliant and the thousands pieces sold until now did not show any problem when used with standard hardware. So if you are willing to use VTBook with standard notebooks and displays you can immediately start to build your multidisplay mobile workstation.
  • We tested VTBook with a lot of non standard or particular hardware, like high end displays or notebooks. Look at the Tested Hardware page to see the (good) results.
  • Some notebbok models do not assign enough resources to VTBook if the installed memory exceeds 2GB.
  • In any case, before using VTBook or another CardBus card, update your notebook's BIOS to the latest available version.

 

Are the Apple ADC displays supported on PC notebooks?
  • Yes, we support all Apple ADC LCD displays: 15", 17", 20", 22", 23". In order to use any ADC display you'll need an DVI-ADC adapter. For best quality when using high resolutions we recommend the DVI-ADC adapter made by Apple.

 

How can I mirror my internal display to VTBook?
  • The current versions of Windows don't directly support display mirroring between different graphics cards. Village Tronic's utility VT Multidisplay offers this feature.
  • Some specific CardBus controllers, like O2Micro, show a noticeable bandwidth limitation. On notebooks equipped with those controllers mirroring may be slower, but probably still acceptable.

 

How can I configure a mirrored dual display configuration?
  • This configuration requires a total of four screens connected to your notebook: you will need to use the VTBook DualDisplay accessory.
  • Using the VT MultiDisplay utility you can quickly configure any mirroring configuration you need, but for the best performance you'll want to to use a completely hardware mirrored setup:
    • Following the notebook manufacturer's instructions, mirror the internal LCD display to the display connected to the notebook's built in video output
    • Install the VTBook DualDisplay drivers and boot the system with a DualDisplay cable and two displays connected to it. Please remember that you will need a DVI display and a VGA display. Dual VGA configurations are not allowed.
    • Extend the desktop to just one of the two displays (usually the DVI one). This will make the same image appear on both displays connected to VTBook
    • In this way you have two logical screens mirrored to two pairs of physical screens.
  • This kind of configuration is exceptionally useful if the mirrored setup has to be projected: in this case the DualDisplay cable can be connected to a DVI display and a VGA projector, allowing to use two VGA projectors.

 

How can I watch DVDs on the display connected to VTBook?
  • Most computers that come with a DVD reader, however, are equipped with a DVD player.
  • You may need a third party DVD player like PowerDVD or WinDVD. Village Tronic is not affiliated with those companies and we recommend you try the trial version before buying the product.
  • VTBook has been tried in many different configurations and makes for a great DVD player, especially in conjunction with a digital projector. However DVD playback is a very performance intensive task that may show the limits of your notebook's CardBus implementation. If your notebook isn't fully CardBus compliant you may experience slowdowns in DVD playback.:
  • In aparticular, VTBook hardware accelerates DVD playback. Since this is is a computationally intensive operation that can increase significantly power consumption, if your notebook has an underpowered CardBus slot you may experience problems in DVD playback.
  • DVD playback requires also a great amount of available bandwidth and here comes to play your notebook's CardBus bridge.
  • Please visit the VTBook Tested Hardware page to check if your notebook model is one of the few that show CardBus limitations.

 

Can I use more than one display for my PowerPoint presentations?
  • PowerPoint has a very basic support for multidisplay setups. A software like PowerShow from OfficeOne can help you in making the best use of multiple displays when using PowerPoint.
    You can use every single display to show different presentations or to control (or modify) a presentation that is running on one or more other displays.
  • Village Tronic is not affiliated with OfficeOne and we recommend you try the trial version before buying the product.

 

How to make a VTBook screen primary?
  • Open Display Properties by right clicking on the desktop and selecting Properties in the contextual menu.
  • Go to the Settings panel.
  • Choose the display connected to VTBook.
  • Check the "Use this as the primary display" checkbox.
  • Note: using the VTBook DualDisplay Drivers only one of the two screens can be used as primary.

 

How can I move the taskbar and Start menu on a VTBook screen?

There are three possibilities:

  1. Enable the desktop extension and the primary monitor checkboxes at the same time. In this way the VTBook screen will be in one shot enabled, made primary screen and taskbar/start menu moved.
  2. Having the desktop already extended on VTBook screen, simply right click the taskbar and choose Properties. Then uncheck the checkbox "Lock taskbar". Now you will be able to click on the taskbar and move it on any of the screens edges
  3. Use the VT MultiDisplay application. VT MultiDisplay will not just move the taskbar, but extend it on all the displays in a very convenient way.

 

 

 

Mac questions:

Will VTBook work on my PowerBook?
  • VTBook is compatible with any PowerBook having a CardBus slot. Please note that only the operating system versions officially compatible with that hardware are supported.

 

Will VTBook work on my MacBook Pro?
  • MacBook Pro does not come with any CardBus slot, so you will not be able to fit VTBook in it.
 
Is VTBook compatible with Leopard?
  • VTBook drivers are Leopard compatible. Please note that we support each operrating system only on systems officially compatible with that operating system.
 
Is the VTBook DualDisplay Cable compatible with Mac OS?
  • We are not currrently planning to bring dual display capability to Mac OS. So connecting a DualDisplay cable on Mac OS 9 or Mac OS X you'll be able to use only one external display.
  • If you need dual display capability on Mac OS, please write us.

 

Can I use VTBook with my iBook or with my PowerBook 12"?
  • All iBooks and the PowerBook 12" do not have any CardBus slot. Thus, you can't use VTBook with these Macs.

 

Are all Apple LCD displays supported on Mac?
  • Yes, we support all current current Apple ADC LCD displays: 15", 17", 20", 22", 23". In order to use any ADC display you'll need a DVI-ADC adapter. For best quality when using high resolutions we recommend the DVI-ADC adapter made by Apple.
  • The support is for all the native resolution in millions of colors and the scaled down resolution in thousands

 

Does VTBook acclerate 3D OpenGL on Mac OS?
  • We provide OpenGL drivers for Mac OSX 10.2.8 (Jaguar) and Mac OS X 10.3.9 (Panther) and Mac OS 10.4.X (Tiger).
  • No OpenGL acceleration is under development for Mac OS 9.

 

 

Does VTBook support Quartz Extreme?
  • VTBook does support Quartz 2D acceleration, but not Quartz Extreme. VTBook will also not hardware accelerate your internal video, but still video playback using software Quicktime player and scaler will be possible with satisfactory results.
  • Mac OS X requires an AGP interface to support Quartz Extreme, due to the very high bandwidth required. For this reason VTBook will perform better using Quartz 2D acceleration.
  • Most of the graphical effects in Mac OS X, including Exposé functionality, are available also on VTBook and they are accelerated through Quartz 2D.
  • VTBook's 2D drivers use the VTBook's 3D engine for some of the most complex 2D effects, acting in a Quartz Extreme-like way. This is done only when the resulting performance is better than using just the 2D acceleration engine.

 

Does VTBook support Mac OS X?
  • VTBook supports Mac OS X from version 10.2.8. The technical advances made by Apple from Puma to Jaguar are so vast and important to make the Puma compatibility virually unuseful for anyone. However, if you need to use the VTBook in a Puma environment, please write us and we'll try to provide a solution.
  • VTBook is compatible with Panther (Mac OS X 10.3.x), Tiger (Mac OS X 10.4.x) and Leopard (Mac OS X 10.5.x).
  • On Mac OS X VTBook features both 2D and 3D (OpenGL) acceleration. OpenGL drivers are currently in beta development stage, but are included in every installer and can be tried following the ReadMe warnings and recommendations.
  • Unfortunately Mac OS X has a limited support to PCCard graphics cards and does not allow hot plug or hot unplug of the VTBook : the PowerBook must be powerd OFF before inserting or extracting the card.
  • We're working actively with Apple to remove the last hurdles in order to provide hot plug and hot unplug capability on Mac OS X. You will find the latest solutions to this problem on the VTBook download page, along with all VTBook software and documentation.

 

Does VTBook support Mac OS 9?
  • VTBook supports Mac OS 9.2.2 with 2D acceleration,
  • Mac OS 9 also supports hot plug and unplug of the VTBook, making it a perfect environment to use the card.
  • We also provide a custom control panel that allows you to finely control your visualization setup.
  • 3D acceleration will not be provided on Mac OS 9.

 

Does VTBook support Older Mac OSs?
  • VTBook requires at least Mac OS 9.2.2 to work properly.

 

 

Linux questions :

Where can I find Linux drivers for VTBook?

 

 

Sales questions:

What is the price of the VTBook?
  • The price varies in countries, but to give you an idea, you can expect a street price of about 249,- US$ or 249,- €, excluding tax.
  • If you find in a shop a price higher than the SRP, please contact us at sales@villagetronic.com and we'll try to work out a better sale price at the shop.

 

Where can I buy my VTBook?
  • VTBook is now both Mac and PC compatible and is shipping.
  • You have to go locally in your country to get this information. Here is the current list of dealers.
  • If your dealer does not have a VTBook, suggest the store to buy some a stock of VTBooks from the current list of distributors.
  • For the US the main contact for request is
    salesus@villagetronic.com
    they will get back to you with dealer information.
 

#1 FAQ

 
The most requested question explained in detail
 

 

Question:

Which display am I going to connect to the VTBook and what happens to my existing video output port?

 

Answer:

What you would do with the VTBook very much depends on your notebook's capabilities and graphics performance.

Find your notebook in the following table and look at the options that connecting a VTBook gives to you:

 

Notebook with no video output

2 Display configuration:

You use your notebook's internal display and an external display connected to the VTBook. The latter can even be a highresolution digital display and be used as the primary display when it is connected.

Notebook with mirrored VGA video output

1st 2 Display configuration:

You close the notebook and use a display connected to the notebook's video output port. Then, you connect a second display to the VTBook. You can use even a high resolution digital display and use it as your primary display.

2nd 2 Display configuration:

You use your notebook's internal display and an external display connected to the VTBook. The latter can even be a high resolution digital display and be used as the primary display when it is connected.

3 Display configuration:

You use your notebook's internal display and an analog external display, connected to the notebook's video output port, that mirrors it.
A third display, even high resolution and digital, can be connected to the VTBook and be used as the primary display when it is connected.

Notebook with VGA video output

1st 2 Display configuration:

You close the notebook and use a display connected to the notebook's video output port. Then, you connect a second display to the VTBook. You can use even a high resolution digital display and use it as your primary display.

2nd 2 Display configuration:

You use your notebook's internal display and an external display connected to the VTBook. The latter can even be a high resolution digital display and be used as the primary display when it is connected.

3 Display configuration:

You use your notebook's internal display and an analog external display, connected to the notebook's video output port.
A third display, even high resolution and digital, can be connected to the VTBook and be used as the primary display when it is connected.

Notebook with DVI video output

1st 2 Display configuration:

You close the notebook and use a display connected to the notebook's video output port. Then, you connect a second display to the VTBook. You can use even a high resolution digital display and use it as your primary display.

2nd 2 Display configuration:

You use your notebook's internal display and an external display connected to the VTBook. You could prefer VTBook rather the notebook's DVI video output for the broader range of supported resolutions, especially digital ones.

3 Display configuration:

You use your notebook's internal display and an external display, connected to the notebook's video output port.
A third display, even high resolution and digital, can be connected to the VTBook and be used as the primary display when it is connected.

 

 


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For technical support requests and bug reports please use our tech support form

 

 

 

 
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